FAQ

What are our Average Delivery Times?

Orders are processed and sent out within 2 working days of your order.

If you need delivery in a hurry, please contact me via our contact form.

Which countries do we deliver to?

We deliver to…

United Kingdom, United States, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Gibraltar, Greece, Guernsey, Iceland, Isle of Man, Italy, Japan, Jersey, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Republic of Ireland, Slovakia, Switzerland.

How safe is it to order from Simply Johanna and can I be sure my transaction is secure?

• We take care over security and use PayPal Secure Checkout on this website.
• With PayPal you are transferred to their own secure payment servers.
• We never have access to your card information which is kept secret by PayPal.
• We employ strict, stringent measures to prevent hackers gaining entry to our website.
• There is no safer way for you to pay online so you can relax and enjoy our store.